I'll ask the right questions to uncover the truth about why you need a new website and exactly what it is you're trying to achieve. Some of these questions may seem a little uncomfortable. In fact, if it doesn't get a little awkward, then chances are I haven't done my job.
The Sitemap or Flow-Chart
Once I have all the information I need, I'll build a visual sitemap or flow chart so we can all get on the same page very quickly about what it is we're trying to communicate and the best way to structure the information and develop the stages we will work through.
The Protype or Reporting (depending on type of job).
Now instead of trying to tell you what i do and hoping you understand my jargon, at this point I'll either build an interactive prototype in the browser to show you how my solution will work, (I'm building a websitefor you) or I'll produce baseline reports that you will understand (For Social media and SEO Services). This will get us understanding each other and make the work we do, easier for you to follow.
We may go quiet for a couple of weeks to do research and set up many things to deliver your project. We do however try to send you a weekly brief of what we have been doing, what we aim to do the next week and what we need from you.